Refund and Return Policy
Thank you for choosing Edison Campus for your online learning journey. We are committed to providing you with high-quality courses and training to support your educational goals. Please read our Refund and Return Policy carefully to understand the terms of refunds.
Eligibility for Refunds
We offer a 70% refund policy for all courses purchased through www.edisoncampus.com within 15 days of your purchase date. To be eligible for a refund:
- You must request the refund within 15 days of your course purchase.
- You must have completed less than 10% of the course content. If you have accessed or completed more than 10% of the course, you are not eligible for a refund.
- The refund request must be made using the email address associated with your account.
How to Request a Refund
To request a refund, please follow these steps:
Email us at info@edisoncampus.com.
Include the following details in your email:
- Your full name.
- The name of the course you wish to request a refund for.
- A brief explanation of why you are requesting a refund.
- Your order number (you can find this in your order confirmation email).
Our support team will review your request and process it within 5-7 business days. If your request meets the criteria outlined above, your refund of 50% of the original course fee will be issued.
Refund Process
- Refunds will be issued to the same payment method used for the original purchase.
- You will receive an email confirmation once your refund has been processed. Please allow up to 7 business days for the refund to reflect in your account, depending on your payment provider.
Non-Refundable Items
The following items are non-refundable:
- Courses purchased as part of a bundle or special promotion.
- Course certificates (once issued).
- Access to downloadable content such as e-books, worksheets, or other resources that may have been downloaded.
Changes to the Policy
Edison Campus reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be reflected on this page, with the most recent update date noted at the bottom. We encourage you to periodically review this policy for any changes.
Contact Us
If you have any questions or concerns about our Refund and Return Policy, please feel free to reach out to our customer support team:
- Email: info@edisoncampus.com
- Phone: [Insert your same phone number]
Thank you for being part of the Edison Campus community! We hope you enjoy your learning experience and achieve your educational goals with us.